Outsourcing customer services: Advantages and disadvantages of CRM

5 years ago

One of the most important aspects of a business is customer services. If a customer is met with rude, unhelpful,…

12 best live chat software for small business

5 years ago

Small business faces unique challenges and cannot be viewed in the same light as large companies. While large companies may…

What is BPO inbound?

5 years ago

Business Process Outsourcing or BPO is a method where companies subcontract business-related operations to third-parties. In the past, BPO was…

The importance of telemarketing in lead generation

5 years ago

A business doesn’t start out with a strong customer base overnight. Instead, it has to invest time and money into…

Telemarketing trends of 2019 you should know

5 years ago

Whether it’s a social media giveaway, telemarking campaign, call centre services, or SEO, businesses invest heavily in marketing. Through various…