During times when speed is key, customer service is known to lag behind with interactions between a customer and a…
Businesses are constantly developing strategies to attract more customers and increase sales. This is vital for the sustainability of the…
Telemarketing is a method of direct marketing used across industries and includes tasks like lead generation services, cold calling, appointment…
Businesses develop different strategies to attract more customers as well retain their current customers. The former can be done through…
Businesses rely on lead generation services to build consumer interest in products and services using different marketing tools. Once a…
Businesses use various tactics and methods to identify and cultivate potential customers or prospects. A percentage of these prospects are…
Lead generation is the process of acquiring leads or prospects for a business, whether it is for sales or to…
Businesses use various methods to promote their goods and services to potential customers and telemarketing is a direct marketing method…
Call centres are a dedicated office with agents trained to receive and field a high volume of calls from both…
Customers interact and communicate with businesses for a variety of reasons and good customer service can turn a prospect into…