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A Beginner’s Guide To Generating Business Leads The Inbound Way

Lead generation is a method used to increase demand for a company’s products or services and is an important approach…

5 years ago

9 Outbound Sales Lead Generation Strategies To Grow Your Pipeline

Businesses adopt several strategies to increase the demand for a product or service and lead generation is one of them.…

5 years ago

Benefits Of Outsourcing Your Appointment Setting Task

Business processes are steps taken by companies to increase their sales and meet objectives and goals. Lead generation services are…

5 years ago

What Is The Correct Way To Outsource Customer Service?

Maintaining onsite customer service teams can be costly to a business. From infrastructure, facilities, and equipment to labour and salaries,…

5 years ago

What Is Telemarketing Communication?

Businesses consist of several departments that work towards the same objectives in order to enhance sales growth and increase profit.…

5 years ago

Pros And Cons Of Outsourcing Customer Service

From lead generation services to live chat customer service, there are several reasons why a customer would contact a business…

5 years ago

Do You Think Call Centre Outsourcing Negatively Affects Customer Service?

Customer care plays an important role in any business and customers rely on customer care services to ask further questions…

5 years ago

6 Call centre trends that will make an impact in 2020

Outsourcing company functions or services to third parties has become a popular practice of companies, regardless of the industry or…

5 years ago

Telemarketing and its benefits

As a consumer, there is perhaps nothing more annoying than answering a call only to realise someone is trying to…

5 years ago

The future of technical support outsourcing

The internet and the connectivity it affords have led to the popularity of flexible hours, working remotely, and technical support…

5 years ago