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Outsourcing customer services: Advantages and disadvantages of CRM

One of the most important aspects of a business is customer services. If a customer is met with rude, unhelpful,…

5 years ago

12 best live chat software for small business

Small business faces unique challenges and cannot be viewed in the same light as large companies. While large companies may…

5 years ago

What is BPO inbound?

Business Process Outsourcing or BPO is a method where companies subcontract business-related operations to third-parties. In the past, BPO was…

5 years ago

The importance of telemarketing in lead generation

A business doesn’t start out with a strong customer base overnight. Instead, it has to invest time and money into…

5 years ago

Telemarketing trends of 2019 you should know

Whether it’s a social media giveaway, telemarking campaign, call centre services, or SEO, businesses invest heavily in marketing. Through various…

5 years ago