How To Choose Top Medical Transcription Services In Sri Lanka

Time is of essence, especially in the healthcare sector, where a minute or two can make a significant difference to a patient’s condition. Due to this, medical practitioners and healthcare workers use various devices and tools to reduce the time spent on tasks like taking down notes or medical reports.

Using an everyday device like a mobile phone and an audio recording application, a physician, nurse or any other healthcare worker can dictate medical reports and notes that can be later converted to text using an app or, for better accuracy, the services of a medical transcriptionist.

Why choose medical transcription services?

There are several reasons to choose medical transcription services. Cost in terms of time and money is one of the primary reasons. Hiring a medical assistant or full-time medical transcriptionist can be expensive and hospital staff may not be able to spend an additional hour or two a day transcribing notes.

This is why many hospitals and medical practitioners prefer using a medical transcription service. There are several medical transcription services that healthcare professionals can use, especially in Sri Lanka. However, selecting the best service is key to ensuring quality, accuracy and efficiency.

What you should look for in medical transcription services

There are several factors to consider when selecting the best medical transcription services in Sri Lanka. The country has made great strides in terms of healthcare and, in recent years, has been integrating healthcare systems with technology to increase the quality of the services offered.

In terms of a service for medical transcribe work, there are various important factors to consider when making a choice. Location is one of them.

If transcriptions of the voice recordings or audio files are required within a very short time, time zones can cause unnecessary delays. If a healthcare practitioner in Sri Lanka chooses a company in Canada for their medical dictation and transcription services, the 10-hour time difference between the countries must be considered, especially if it is urgent.

Location can also be a deciding factor as different accents exist in the world. In Sri Lanka, English is spoken by many in urban areas but Sinhala and Tamil are the country’s official languages. A Sri Lankan physician’s use of language and accent may make it difficult for a medical transcriptionist from the other side of the world to understand and interpret the medical notes and reports accurately.

Another reason why location is important when choosing medical transcription services in Sri Lanka is because the regulations and standards in place can vary from country to country. This also applies to any certifications and licenses that are required by either party.

Patient confidentiality and data protection are two main concerns when outsourcing to medical transcription services and it is important that both the healthcare service and the medical transcription service adhere to all relevant guidelines.

Accuracy is also among the top factors to consider when choosing the best among medical transcription services in Sri Lanka. Accuracy is extremely important in the health sector and seemingly small mistakes when it comes to drugs or diagnosis can have massive repercussions. This is why many healthcare practitioners are reluctant to rely solely on transcription apps and software.

Medical diction that is translated directly to text can have so many inaccuracies. In addition to this, there can be incorrect information as well and fact checking is one of the key features of top medical transcription services.

While medical transcriptionists are trained to fact check all content, they could make mistakes. This is why tools and software have been developed to study content for any grammatical or factual errors and inaccuracies.

When choosing a service for medical transcription, it is thus important to pick one that invests in all necessary training and tools to increase the accuracy of the content.

Audio files are saved in different formats and medical transcription services in Sri Lanka must accept all types of audio formats if they are to be considered among the top services. The healthcare professional must also consider cost, flexibility and scalability when choosing medical transcription services.

In addition to this, having knowledge of medical terminology is useful when transcribing medical records as it can help spot any errors or inaccuracies and the top medical transcription services must hire experienced persons who specialise in medical transcription.

There are thus several factors that must be considered when choosing the best medical transcription services in Sri Lanka.